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About & Contact Us

The address

[email protected]

The only channel on this site. No contact form, no chat, no ticket queue, no newsletter and no data collection anywhere — you write, and Christopher Martin answers from the same address.

Email [email protected]

Who is behind it

Christopher Martin, in Vancouver. One person, no team, no testers and no intention of becoming a network of sites. He plays cluster puzzles and writes down the parts that hold across boards rather than on one numbered stage.

Why the site exists

Cluster boards are usually described as ordinary match-three with looser rules, which misses what actually decides a stage. It is not the size of the group you cleared — it is the shape of the hole you left, and how much of the board is forced to move afterwards. Almost nothing written about the genre says so, and once you do say it a great deal else follows.

Reply times, honestly

A couple of business days as a rule. Weekends and British Columbia statutory holidays are picked up on the next working day, so a Friday evening message is normally answered Monday or Tuesday. If a week goes by with nothing, the message very likely did not arrive; send it again rather than conclude it was ignored.

Worth writing about

  • A board that behaves differently from the way a section here describes it.
  • A correction of any size: a stale figure, a term used loosely, a dead link.
  • An order for the Cluster Counting Sheet, or a question about one already placed.
  • A privacy request under PIPEDA or BC PIPA — access, correction, withdrawal of consent, deletion.
  • A copyright or trade mark concern, dealt with as set out in the Third-Party Disclaimer.

Not reachable from here

Purchases, refunds, subscription problems and apps that crash on launch are handled by the store and the developer. There is no route from this address into either of them, and writing here first only delays getting the problem in front of somebody who can act on it.

Publisher details

Independent of Google LLC and of every developer named on the site. Personal information is handled as described in the Privacy Policy.